Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MSS024025 Mapping and Delivery Guide
Work and communicate effectively as an environmental technician

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency MSS024025 - Work and communicate effectively as an environmental technician
Description
Employability Skills
Learning Outcomes and Application
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Work in accordance with organisational and regulatory requirements
  • Identify organisation’s business goals, ethics, products and environmental services relevant to role
  • Follow environmental management requirements, including sustainable energy principles and work practices relevant to role
  • Read and follow organisation’s policy and procedures relating to own employment and reporting, security, confidentiality and reporting lines
  • Read and follow work health and safety (WHS) and regulatory requirements, codes of practice, standards, hazards and risks, and control measures relevant to environmental technical services to be provided
       
Element: Provide environmental technical services
  • Identify roles and responsibilities of personnel within the environmental function
  • Identify typical tasks and calendar of events in work area
  • Recognise and locate the equipment and resources required for everyday work
  • Read and follow work instructions to perform environmental technical tasks correctly, safely and efficiently
  • Clarify and/or confirm work instructions with specified personnel
  • Maintain own work area, equipment and materials in a safe and organised manner according to workplace procedures
       
Element: Organise daily work efficiently
  • Assess and prioritise workload within own area of responsibility
  • Advise supervisor of additional resources or support needed to improve performance
  • Undertake duties in a positive manner to enhance workplace cooperation and efficiency
       
Element: Communicate and liaise effectively with customers, contractors and stakeholders
  • Listen actively and seek clarification when communicating with other people
  • Respond to verbal and written messages using appropriate language and communication style
  • Record and convey information using clear and concise language suitable for the target audience
  • Communicate with respect for the values, concerns and diverse views of others
  • Resolve conflict through meaningful negotiation and compromise
  • Redirect inquiries or disputes beyond own area of responsibility to relevant personnel
  • Adhere to site agreements and protocols to maintain credibility and trust
       
Element: Accept responsibility for quality of own work
  • Monitor quality of own work and adjust work practices to ensure quality of outputs is maintained
  • Identify and report opportunities for improvements in procedures, processes and equipment in work area
       
Element: Identify own learning needs
  • Identify career options and training opportunities in the organisation
  • Consult with relevant personnel to identify own learning needs for future work requirements and career options
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify organisation’s business goals, ethics, products and environmental services relevant to role 
Follow environmental management requirements, including sustainable energy principles and work practices relevant to role 
Read and follow organisation’s policy and procedures relating to own employment and reporting, security, confidentiality and reporting lines 
Read and follow work health and safety (WHS) and regulatory requirements, codes of practice, standards, hazards and risks, and control measures relevant to environmental technical services to be provided 
Identify roles and responsibilities of personnel within the environmental function 
Identify typical tasks and calendar of events in work area 
Recognise and locate the equipment and resources required for everyday work 
Read and follow work instructions to perform environmental technical tasks correctly, safely and efficiently 
Clarify and/or confirm work instructions with specified personnel 
Maintain own work area, equipment and materials in a safe and organised manner according to workplace procedures 
Assess and prioritise workload within own area of responsibility 
Advise supervisor of additional resources or support needed to improve performance 
Undertake duties in a positive manner to enhance workplace cooperation and efficiency 
Listen actively and seek clarification when communicating with other people 
Respond to verbal and written messages using appropriate language and communication style 
Record and convey information using clear and concise language suitable for the target audience 
Communicate with respect for the values, concerns and diverse views of others 
Resolve conflict through meaningful negotiation and compromise 
Redirect inquiries or disputes beyond own area of responsibility to relevant personnel 
Adhere to site agreements and protocols to maintain credibility and trust 
Monitor quality of own work and adjust work practices to ensure quality of outputs is maintained 
Identify and report opportunities for improvements in procedures, processes and equipment in work area 
Identify career options and training opportunities in the organisation 
Consult with relevant personnel to identify own learning needs for future work requirements and career options 

Forms

Assessment Cover Sheet

MSS024025 - Work and communicate effectively as an environmental technician
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

MSS024025 - Work and communicate effectively as an environmental technician

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: